Why am I receiving a water bill when no water was used this quarter?

Each meter is assigned a minimum bill. For example, a 5/8 meter is billed the minimum of $56.80 when 0 to 7 units are used. The minimum units and bills associated with each meter size (PDF) is available online

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1. How can I make a payment for my water and sewer or sanitation bill?
2. Why is the payment website saying my account number does not exist?
3. When are my utility bills due?
4. How can I request a final water read?
5. Why am I receiving a water bill when no water was used this quarter?
6. How do I update the name or mailing address for my utility bills?
7. Will my water get turned off if I don’t pay my water bill?